Can I Improve What I Don’t Measure?

Someone once said, “If you can’t measure something, you can’t understand it. If you can’t understand it, you can’t control it. If you can’t control it, you can’t improve it.”

As a CME professional wanting to improve individual CME activities my organization offers and my overall program I have to have points of measurement of value to me, my learners, and my organization. Things I want to measure to see if we are improving and to show my learners and my organization that we are having a mission focused impact.