A3 Thinking: A Systematic, Repeatable, and Sustainable Problem Solving for Your CME Operation

June 3, 2010 at 5:47 pm Leave a comment

If there’s one thing I’ve learned from my experience working in quality and performance improvement, it’s that regardless of your approach it is an endless journey of organizational and personal learning. The result of that learning is “continuous improvement”.

When I first discovered the A3 approach to problem solving it sounded like a good way to gather and synthesize information, keep track of what we were learning in our improvement efforts, and put all of this on one piece of paper that everyone in our organization could read and understand – a pretty good idea and great communication tool in itself. However, A3 problem solving is much more than this. It is an easy-to-understand mechanism that fosters deep thinking, thorough problem analysis, employee dialogue, and, along with all of this, it fosters a problem-solving attitude among co-workers paving the way for continuous rapid cycle improvement. Best of all, it is applicable to all levels of your CME operation, all employees in your CME operation and is one of the most effective approaches to PI CME that I have ever encountered.

So much for a piece of paper!

Would you like to learn more about how to develop skills in A3 thinking that you can apply to your CME operation or PI CME? Contact me at ctlassoc@mindspring.com.


Entry filed under: CME, Improvement, PI CME. Tags: , , .

Quality Management Theories – Quick Summary for the CME Provider Measuring Current Performance: Foundation for Improvment and PI CME

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