Improvement Resources for the CME Professional

Baldrige and Process Improvement
Baldrige.com January 10th, 2011

“……….some of this country’s best examples of “organizational structures that sustain cross-functional process improvement” are Baldrige Award winners.” Read some of the key reasons many organizations do not or cannot sustain a culture of improvement embodied in Baldrige award winning organizations.

Spend some time on this site for lots of resources you can use in your own CME operation and to add value to your collaborative efforts to improve healthcare through CME.

Book

Managing to Learn by John Shook. Published by The Lean Enterprise Institute in 2008.

Here is an interesting book to read that gives you a real life story showing what it takes to use A3 thinking to engage in improvement projects. CME providers should read this and use the approach to guide their work on helping practices engage in performance improvement efforts. A3 thinking is a systematic, sustainable, repeatable approach to solving problems that is completely transferable to physician practices that can guide performance improvement efforts and qualify those efforts for PI CME credit.

Do you have an approach or a program in your CME operation you are using to teach physicians improvement skills? If so, I’d like to hear about them and share them with our colleagues around the country.